antler.co.uk

This case is the perfect size and colour, the only thing that would make it better would to have some padding inside the lining of the case.

The site is easy to use and delivery efficient. Suitcase is easy to manoeuvre and looks very smart. However the handle feels rather flimsy and I am not sure if this will last the 10 yr guarantee. Also the case does not have a side handle ; I did not think this was significant until I used it and tried to lift case fully laden onto a train luggage rack, where I needed to hold onto the wheels in order to swing it overhead . This is not ideal if the wheels are dirty, in addition this unbalances the load and makes it difficult to lift it onto rack. If I had realised the importance of a side handle I wouldn’t have bought it and now can’t return case as have used can’t it.

So far we are happy with our purchases, however, one of the inside zips is already broken but we never opened it and my husband doesn't like the 50/50 opening style, he prefers to open a lid, per se, instead of two sides as its not easy to use in small rooms as it requires more space to have the whole suitcase open to search for your things.

Bought Antler thinking it'd be good luggage given the history of the company. Two cases turned up, one with the zip at an angle (made more obvious when seen beside another case) and the other the same with the lock, which out unnecessary tension on the zips. Seemed to be no quality control or attention to detail. The order/return/refund process was very simple and straightforward, the case were delivered very quickly and well packed. Won't be using again.

Colour is completely different - much darker and nothing like the light blue photo. When raised with customer service I was offered £15 off - what an insult! I have always shopped with Antler suitcases for their quality but won't again.