We had purchased a clearance
We had purchased a clearance Diamond Diva ring for my husband, but when it arrived it was not as expected: it had been sized and the band was thin and not quite a size 10 - overall just not Diamond Nexus quality. After speaking with a CSR, we returned the ring and bought a brand new Diamond Diva. Everything was handled very professionally, and we are very happy with how everything worked out. Now my husband and I have beautiful matching bands. Thank you!