Six purchases in, even more of a fan.
This was the first time I needed to make a return on Blomdahl (not due to any problem with the product). I was able to contact them, ship it out, and had a refund in my account in 3 days (despite it being a 3 day weekend), and I had a replacement product in 4 days. The whole process was incredibly streamlined. I loved Blomdahl before, but the ease in which this return went made me even more of a Blomdahl acolyte.