Valentina-Rose Jewellery

I was looking for a tennis necklace for my daughters birthday. The sweetheart deluxe tennis necklace stood out to me. I got a email from the company as a courtesy and when I did reply back I got a very firm email back to say not to reply to them as this is not there email to reply to??? So when I went back to the Valentina-rose website to find there email they sent a email back to say this was there email and not the one that was sent to me. So overall abit confusing but I managed to get my parcel. I opened it and it was more beautifull then the pictures! It arrived the next day in a beautifull box. Can't wait for my duaghter to see this. Thank you for your prompt service. Would definelty recommend.

I’ve had the bracelet for 3 weeks and the link just came off and I’ve emailed twice and heard nothing, I would like a refund or to get it replaced or fixed but I’m upset how it’s not getting sorted , as I paid £65 for a bracelet that I wore 3 times

Arrived on time

Bad condition

Not silver as its stated that it is