Ralph Jacobs

We are incredibly impressed with the friendly and efficient service we received when we ordered our engagement ring. We were kept informed every step of the way. The ring is beautifully crafted and aesthetically pleasing. I love my engagement ring and am so proud to wear it.

Excellent service all round

I don't know much about diamonds and rings so I can't comment on that besides to say everything was well packaged and came with the accompanying documentation. On service: up there as one of the greatest customer experiences I've had. I got helped by Sameeya who do an incredible job at managing my expectations and keeping me informed along the way. The phonecalls after each step of the process are invaluable and provide piece of mind during a nerve-wracking process. The information on the site is well and accurately documented and the short wait time when you call in is great. I've got zero complaints and found my provider for life for the products they sell. Thank you.

I had a fantastic shopping experience with Ralph Jacobs online. Purchasing an engagement ring is a rare experience - and a fairly anxious one when you're purchasing online. The team were brilliant and highly communicative throughout the process. I was kept up to date regularly on how things were progressing, and Ralph Jacobs produced an amazing piece of jewellery. It was exactly what I wanted. Thanks to Sameeya & team for such great work!

Excellent service with Nikita. She helped me find the most beautiful loose stone at a great price. The stone also shipped much sooner than expected. Thanks again.