auratenewyork.com

The customer service is out of this world. I goofed up when I ordered my item and their team fixed it up right away! I’m a lifer.

I was disappointed that my purchase arrived in plastic bubble wrap package when I had requested sustainable packaging. I would love to see sustainable packaging made a given rather than an option, so there would never be a mixed up. The earrings are beautiful. But, I was most excited about finding a jewelry company that respects people and the environment while creating a quality product.

Keep it up. Great product. I know you’re a young company but I think you will find great success.

my friend’s parents recently passed away and i wanted to get her a necklace that she didn’t ever have to take off to remember her family! and the initial necklace was perfect!

I came for the jewelry. Will stay because of excellent customer service and delivery. Emails answered quickly. Info about status of delivery prompt and accurate. In my Christmas e-shopping your team should out as excellent. Will remember that next time I need to buy a gift! thank you!