After receiving the first engagement
After receiving the first engagement ring and realising that, although it was a lovely piece, it wouldn't quite be right for my soon to be fiancée, I wanted to exchange the ring for another one I found on Angara's website. I was concerned that it could not be done in time as I was on a tight schedule, however, I spoke to Sam on the phone who was extremely helpful, provided all the information I needed and helped me to arrange the return. The process was very quick and I received the second ring before the date I needed it by. I emailed a few times throughout the process with questions and responses were prompt and reassuring. The second ring was perfect and my fiancée loves it. Very happy with the experience overall.