Don’t ship via fed ex. Use UPS or USPS.
Placed order to a P.O. Box. Found out that you don’t send to a P.O. Box, but you did process the order and let fed ex (lower cash due to no respect) try to deliver it to me.
fed ex tried to deliver and then, gave me a call that was cut off in mid sentence. The person said thy wanted to talk to me about a delivery.
I called fed ex, I found out that the shipment was sent back to the sender.
My complaint is NOT with Lightbox, but with fed ex!!! They had my phone number, left me a voice message that was cut off in mid sentence. They never gave me a option to contact them for an alternate pickup, BUT, returned the package AFTER the FIRST FAILED attempt.
I have no issues with your product, but recommend that you you provide other options than fed ex, especially for your lower priced options.
As far as your product, I am very pleased. I hold nothing against you, only fed ex. If you continue to use this company as a shipper, I will never order from you again. I will also let anyone else I am in contact with about fed ex and companies who use them as their only shipper.
Lesson learned: Give the BUYER the option! They are the ones who actually provide your paycheck!