Fascinating Diamonds

Amazing company

Really good to work with Fascinating Diamonds again. Beautiful stone for a Valentines gift. Will buy again.

Not as big as the picture looks.

The experience of dealing with this company has been awful. My latest order took them nearly a month to ship despite multiple reassurances that it was being shipped "soon", and they provided a poor quality broken and re-soldered necklace just two days before Christmas. I was told that at that time I would be given instructions in early January to return it to be remade. It wasn't until April, when I asked yet again what the status was that I was finally given a return authorization--that I had to pay for out of pocket. There's nothing quite like making me pay even more for the company to fix its own mistake. And then, when they finally shipped out what they claimed was the final product, quite literally one day shy of FIVE MONTHS from my order, they didn't even bother to do the appraisal that I paid for. But no worries, I was told; I could just pay to ship it back to them yet again. This is comically inept, and I will not do any further business with this company. I will also recommend to anyone who will listen not to do business with this company.