Joy across the miles
Let's hear it for the wonderfully-named Peachtree Petals!
I used the company for the first time when I wanted to cheer up my best friend's wife, Laurie, who has recently underwent pretty major surgery and was recuperating at home.
I live in the UK and wanted to send a package comprising flowers, chocolates & a cuddly bear to Laurie, who lives in Atlanta. Initially I used a British florist but had to cancel the order when they said they couldn't deliver to the US.
Cue a frantic internet search where two Atlanta-based companies were unsuitable because one wouldn't deliver on Saturdays and the other just did flowers, no chocolates or soft bears.
But then Peachtree saved the day! I got exactly the package I wanted from them and was also able to put my own personal message with the gifts. On delivery day they kept me in the loop with regular e-mail updates (crucial when you're 5 hours ahead!) and Laurie was delighted with the special surprise.
Kudos to Peachtree for making her day and - as someone who works in retail - well done on excellent customer service!