Great service, great price
My first mini-split. I called in for the order, and Alan said he'd have it to me with free 3-day shipping. I ordered the unit, but needed another day to decide on what I needed for line covers and other installation products. Alan called me back the next day and said his warehouse guys told him they could get the second order to me soon if they substituted a better, more expensive bracket (I checked, it was)—which Alan said he'd cover at no charge if I wanted it. The next day, it all arrived, pristine shape. Within a few days, I'd installed it myself and had an a/c professional trim and test the lines, and I sit here in quiet, cool comfort. Recommended!