American Fire Products

Fire glass Customer Serve

Ordering was easy online and delivery fast. Customer service was helpfull in answering questions about setting up a new account. Product was exactly as described.

Easy to install and looks great

I am so happy with the square fire glass . The shape is perfect the color is amazing and the delivery was fast and most importantly my client is so happy !!!

During the installation we lost some of the glass connection parts and ordered new corner pieces. What arrived was straight pieces but the company quickly acknowledged the mistake and shipped out the new parts (correct) promptly.