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The link to the assembly instructions didn't work. But, the enclosed instructions were sufficient. The piston didn't work initially. I had to compete the assembly then brute force the piston the first time. One of the controls doesn't work right. However, after these initial issues, the chair is quite comfortable.

I am loving my chair. , I have to say I look forward to working while my XChair wraps around my body

I’ve owned my X-chair for about three years now and really enjoy my chair. I had the regular caster style wheels and at times it was really hard to move my chair from one desk to another. I called X-Cgair customer service and they were terrific and advised me to buy the Roller blade wheels and What a “Game Changer”. These new wheels are TERRIFIC! I love my X-Chair even more now!

I have never had better service. Very friendly and helpful. Product selection was excellent as well as the quality of the chair.

My daughter is very excited about her new chair. Comfortable and well designed. Helps getting her thru10-12 hour days. Thank you