I had to order it 3 times
I saw an online promotion of a bbq that I ordered. After a few days I got a message that the bbq was no longer available (althoughI could still order it online?).
After some mails I received a promotion code of Weber and I ordered THE SAME BBQ. After the order Weber confirmed, by person (mail), that the order was ok. After a few weeks I CONTACTED THEM again because I haven't received the order. They told me there has been a payment problem so they can't deliver the BBQ (why don't they contact me?)
I got a SECOND PROMOTION CODE so I had to order a THIRD time THE SAME BBQ and now it's finally delivered.
I hope this is not the standard procedure...