www.taylorusa.com

Shipping was okay.

TBD

The day before my thermometers were due to arrive I could see from the tracking number that UPS hadn't received the package (it had been about 5 business days). I emailed Taylor USA to see if they might know the whereabouts of my order. Did it ship under a different tracking #? Is it under some paperwork in shipping department? Etc. Later that day,UPS notified me that they received the package and I received it a week later than originally expected. Did Taylor USA email me back to explain the delay in sending out the package or even just to say they are hand it UPS today? No. Communication could (and should) be better.

Fast service.

Took a long time to deliver.