SlumberSource.com

.For the most part my experience in purchasing my bed was a good one. However I was expecting it to be delivered on a certain date and that date came and went without me getting my bed. I'm hoping it will now get delivered on the day they say it will be this time

You asked for my review several times so here it is. I’m paralyzed and use a wheelchair. I needed a low bed so I could get into an out of the bed by myself. When the installers were putting the bed in, I asked why it didn’t go lower and they said that they thought that was as low as it went, but they called the office to see if there was anything they could do to make the bed go lower. When they called, they were told that that was as low as the bed went, there was another bed that went lower, but that wasn’t what I got. I obviously thought I was getting the bed that went lower . The reason I went with SlumberSource was because I had heard such wonderful things about their customer service. For me that stopped right then. They knew I needed a different bed and they made it plain that I was stuck with what I had . I can get in and out of my bed with the power wheelchair that raises and lowers, but I am unable to get back into bed from my shower chair without help, which I don’t have. It’s a wonderful bed, just not for me. Decent customer service would have offered to exchange the bed, even if they had me pay the shipping. Now it appears that I will be taking bed baths for the rest of my life.

Don't get the white glove delivery it is not worth it? They sent one person to put together my bed which he could not do alone. I had to help him and he could not even read the instructions as he had never put one together before then he would not take hold of the packing. Materials with him it was up to us to discard them. I don't call this white glove.

MY HEADBOARD IS NOT HERE - WHAT IS GOING ON????

Poorly designed hard as hell bed that is way too short and leaves much to be desired. No return policy sucks and the bed is no way worth $4,000. Total rip off. Bet you don’t give a crap either.