www.plushbeds.com/

Not firm enough... can’t return☹️ I probably shouldn’t have bought since it was so expensive but I had hoped spending more it would be what I was looking for... it is very well made though.

The Hybrid Plush bed was delivered on time and in good condition. We ordered the firm but it was too hard for me (back sleeper) and my husband (stomach sleeper). We had to wait 30 days before Plush would begin return processing. Once we reached the 30 night mark, we asked to return the mattress. Their customer service person said they had “just received an update and could no longer pick up the mattress and have it sent back to the manufacturer.” We were sent an email with lists of organizations where we could donate our mattress. None of the homeless shelters or charities listed, accept used mattresses; even those that are only 30 days old. I finally found a site, Freecycle.com where communities list free stuff for pick up. I was supposed to keep a record of proof that we donated the mattress. After submitting our records, Plushbeds said they would process our refund in 5-7 business days. It finally posted on our account, 11 days later. We were grateful to have it refunded but it was not an easy process.

Was so excited for this mattress and I’m sure this is just a personal preference but unfortunately I’m waking up stiff and sore every day. I’ve tried switching the layers but it didn’t help me. In addition I wake up sweating and feeling like I’m lying on a heating pad. Fortunately the company has good customer service.

My wife and I started experiencing lower back pain after a week of sleeping in our new 100% organic latex medium firm. We both sleep in our backs. We want to return this mattress. To much of an investment for a very bad result.

I was unable to use the pillow because it is too high and can't return or exchange it. It also had a slight smell.