Plum Play UK

We had problems with the zip fastening on a trampoline. Even though the product was out of guarantee when reporting the problem. Plumplay offered to replace the trampoline net free of charge. The mark of a good company is not just delivery and the quality of the product, but how they deal with issues and customers when things go wrong. Plumplay certainly pass this test.

After a little hiccup, the customer service was smooth, quick and effective, received a replacement in the matter of days. I am satisfied with their service.

Great customer service. Resolved my issue.

Ann in Customer Service is a star - very helpful, quick and efficient

Sorted out the problem straight away