I had purchased something from plum right as the issue happened with Tuffnells going bust.
Whilst it took longer to get the product and there was a couple of issues in communication. Ultimately it was all resolved and Plum were polite and did their best at what must have been a very difficult time.
Personally I will be using them again. The climbing frame is excellent. Good quality and easy to build. I hope the delivery issue doesn’t hurt their business to much!
over 2 years ago
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Dominic
Fun and games getting it
Fun and games getting it here, but that’s Parcelforce’s problem: not Plum’s. In fact, they sent me a replacement set after two weeks, and I’ve ended up with two! Good old-fashioned customer service, I’m pleased to say.
over 2 years ago
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Eugeniu
Globber Ultimum rear wheel
I would like to thank you very much for the fast and responsive service.I couldn't find the wheel anywhere else but you found it. My boy is so happy
over 2 years ago
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Stacey J.
swing and slide set
chuffed with my purchase so glad it did only take the 48 hours it said
over 2 years ago
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Amy M.
Fast shipping and good quality
Fast shipping and good quality at an affordable price.