Not Disappointed!
I was worried that what I would receive, esp when installed in different environment and on my own bed frame, might not feel as comfortable as in the hotel. I need not have worried. Set to max. setting, it is evenly firm, has no hot spots, the air intake/output generates no noise issue. While there is no piping all around the edge to irritate me, it still holds perfect shape to fill my existing bed frame.I have had it for over 3 months now, and have no cause for complaint whatsoever. If and when parts fail, I'm told the mattress is "modular" and I can unzip the casing and replace each part as needs arise, which is comforting to know.