www.naturalform.com

Our 9 + year old mattress started to sag. The mattress would be fine but after a night’s sleep there were indentations that would not re-inflate. Customer service was wonderful. Jason was the most responsive representative that I have ever dealt with. He sent us out new inflation systems and kept us informed every step of the way. That is why we have recently purchased two new mattress sets for our vacation home. A real quality company with a great product.

We bought the king-sized Euro model with the Helix Air Spring Technology. It is the most comfortable bed I've ever slept in. We have a hard time getting out of bed in the morning because of the great sleep we're getting. No bed sores, very little tossing and turning. I had a little problem setting up the bed frame, and the king-sized mattress is fairly heavy, so I recommend two people put it on the frame. One other minor issue I had encountered was one bed wheel didn't get lined up properly in its slot, so the plastic tip on the part going in the slot broke. The sales rep Linda was fantastic in getting me a replacement wheel in record time, and she was also very helpful over the phone to help me set up the bed frame. I highly recommend their bed. Enjoy the best sleep you'll ever have!

fantastic warranty service

We now own two Natural Form mattresses. We could never find a standard mattress that was comfortable -- I'm a big guy (6'3", 300 lbs) and my wife is small (5'3", 110 lbs). Back in the 90's, we switched to a Sleep Number system as it allowed us to adjust the bed's firmness to our preferences. It was OK but still not great. I travel a lot for work and experienced the Natural Form mattress at a Hilton Garden Inn. It was the most comfortable mattress I had ever slept on. I immediately bought my first Natural Form Garden Sleep System mattress, Queen size. A few years later we were redesigning our bedroom and upgraded to a King size bed which required a new mattress. This time a Refresh Helix system. We didn't think it possible to improve on the Garden as it was and still is incredibly comfortable even after 8 years. But the Refresh is even better yet -- we've been sleeping on it now for 9 months. My wife and I routinely say that we look forward to laying down every night because the bed is so darn comfortable.

This could not have been better. Help was good; delivery as promised; and the mattress answered my many serious back problems. I highly recommend this company