Very disappointing!
I bought the dual pillow. It was rubbish, had no support whatsoever. You'd be better off buying a £5 pillow from Argos.
They don't accept returns for hygiene reasons, although you can return a weighted blanket so the policy is nonsense!
I did get a refund after complaining as they said there was perhaps a manufacturing fault with my item. I highly doubt this. They're charging an extortionate amount for products of little value/quality.
I wish this review could have been positive. I do like to support small businesses but I also believe in honesty.