McKay Nursery

I ordered the Autumn Brilliance serviceberry in late winter, and it wasn’t ready to ship right away. Every couple of weeks I checked on the order, and when I called customer service, they were very helpful and explained the delay. Since they are based in Wisconsin, they had to wait for the ground to thaw enough to safely harvest the tree. I appreciated the honesty and care they took instead of shipping too early and risking damage to the plant. When it arrived, the plant was very well packaged and protected. It was not bare root—it arrived in a rice-based growing medium mixed with soil, and the roots looked healthy and well supported. After planting, it began leafing out shortly afterward, which was a great sign of plant health. It’s leafing out like crazy now and clearly arrived as a strong, healthy plant. Overall, I’m very satisfied with the quality of the plant and the customer service, and I would definitely order from McKay Nursery again.

I ordered 5 Arrowwood Virburnum Autumn Jazz plants. They arrived packaged extremely well and in great condition. I planted them the next day. They all have leafed out and seem to be happy and healthy!

It took about 2 to 3 weeks to receive my order. I will order again.

The plant was well packed for shipping and arrived healthy and in great shape. I have ordered from several other nurseries and McKay Nursery you are leaps and bounds above your competitors when it comes to your care in shipping. Thank you

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