I ordered the Autumn Brilliance
I ordered the Autumn Brilliance serviceberry in late winter, and it wasn’t ready to ship right away. Every couple of weeks I checked on the order, and when I called customer service, they were very helpful and explained the delay. Since they are based in Wisconsin, they had to wait for the ground to thaw enough to safely harvest the tree. I appreciated the honesty and care they took instead of shipping too early and risking damage to the plant.
When it arrived, the plant was very well packaged and protected. It was not bare root—it arrived in a rice-based growing medium mixed with soil, and the roots looked healthy and well supported.
After planting, it began leafing out shortly afterward, which was a great sign of plant health. It’s leafing out like crazy now and clearly arrived as a strong, healthy plant.
Overall, I’m very satisfied with the quality of the plant and the customer service, and I would definitely order from McKay Nursery again.