www.mantelsdirect.com/

Shipping was on time and in the right timing.

Good job

I am happy with the mantle itself. But disappointed with the Customer Service personnel. As you can see from the pictures I attached, the mounting board is too big for the space that is left on this particular mantle. He cut down both pieces and was able to mount. I find myself worried about it… but so far so good.

I like the mantel itself, but it did come with 2 large cracks in it, in important structural locations, and due to the holidays, I wasn't able to get it out of its packaging to "inspect within 48 hours" (I couldn't inspect until day 3 after receiving), to be able to ask for a replacement or discount, as I now have to repair these cracks myself before staining/installing.

Mantle was shipped within 2 days but it was cracked. Now we have to return for another one.