www.mantelsdirect.com/

www.mantelsdirect.com/

4.5
Based on 310 reviews
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Gale S.

Love the mantel. Installation was

Love the mantel. Installation was easy. Wish we had more communication on delivery and timeframe but when we called the company customer service was pleasant and helpful.
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Monroe, A.

Need to use something besides

Need to use something besides steel staples on shipping boxes to avoid scratches on mantel when opening the box the mantel arrives in.
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Michael B.

Even when trouble happens

Not every transaction is perfect. It is when the unexpected happens that the true "commitment to the customer" of a supplier shows through. My first mantle kit was damaged in shipment (not due to packaging, imo) The support I received when reporting the damage was 1) friendly and supportive, 2) had viable options to proceed, 3) allowed time to evaluate how best to move ahead. Yes, I had to "postpone" installation work, but the replacement delivery was quick enough to recover. Perfect? no, Better yet, they were professional & responsive when things didn't go quite as expected.
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Gregory S.

Greg

Although it is not yet installed , product looks to be worth the purchase price.
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Richard P.

Beautiful piece of furniture.

The Mantel we purchased (Salem Fireplace Mantel Shelf) is a solid, good looking piece of furniture. Will recommend to friends and family. The only issue is the mounting directions. More detail is needed. In our instance, how to mount on top of tile? Corbels were uneven IF connected to predrilled holes. We figured it out, but would have saved time and headache if presented as an option.
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