www.laura-james.co.uk

Seriously, you need to up your game on customer care. I have sent numerous emails and an online bot chat, trying to get through to someone. NOTHING. A real shame as I think the products are good for the money - the cushions are a bit thin but for the money, good enough. Customer care is hugely important though, and it's concerning that there is NO RESPONSE WHATSOEVER

The legs of the wardrobe are not strong enough to hold the heavy and good quality wardrobe. The legs broke and the wardrobe is standing without legs on the carpet. Service was good, delivery was on time otherwise.

Didn't arrive on the

Bad customer service

We ordered an expensive garden set and was met with problem after problem. After deliveries not turning up when scheduled, when our furniture did arrive we were sent the incorrect table, stained cushions and a missing seat cushion. Customer service has also been constant chasing and a lot of hard work. Would not recommend to anyone. Overall extremely disappointing experience especially for a premium price point, would never order from them again.