www.framemymirror.com

I PURCHASED A LARGE MIRROR IN THE MONTH OF DECEMBER 2023 FOR WHICH I HAD TO PAY $325 SHIPPING, WHEN THE MIRROR ARRIVED AFTER 5 LONG WEEKS, IT WAS BROKEN, I CALLED THE COMPANY AND THEY TOLD ME THEY WOULD REPLACE THE UNIT AND AFTER TWO WEEKS THEY WILL REPLACE THE UNIT. I SEND AN EMAIL TO KNOW THE STATUS. THEY SEND ME AS REPLIES: "WE WILL HAVE IT AS SOON AS POSSIBLE" AND THE MOST FANTASTIC AN EMAIL WITH THE MANUFACTURING ORDER DATED JANUARY 2024. I WILL HAVE TO WAIT IN THE END BETWEEN FOUR MONTHS TO HAVE A MIRROR IN MY BATHROOM. THERE ARE BETTER OPTIONS ON THE MARKET UNFORTUNATELY I DECIDED ON THEM BECAUSE I THOUGHT THEY WERE A SERIOUS AND RESPONSIBLE COMPANY. ALIRIO CORDOVA ORDER SH137546

Everything was fine until after install. Please see writeup already submitted.

overpriced and slow to process. Got product and ended up throwing it in the trash and making one from molding available at lumber yard

Awful customer service. I want my replacement like i was told on the phone. Tara is telling me a complete different story and I’m very very unhappy.

delivered damaged. But they only offered me with 25% off promo code. But I'm getting 25% off code again for the Black Friday deal? Thanks for nothing