www.eventdecordirect.com/

Your representative, whose name I don’t have anymore, was very friendly, considerate and informative. My questions were responded to quickly. Now I know what to do. Thank you!

My experience was different but in a good way. I ordered this stand on Black Friday and experienced issues with its delivery. Before it got to me, the item was shipped in more than one piece to a third-party company. The company received two of the three pieces despite the delivery note stating that all the pieces were delivered. I contacted Event Decor Direct and met with Ainslie W (an angel sent from heaven), who launched an investigation into the matter. The case was closed within days, and I received a replacement piece. She kept me informed every step of the process. I was never wondering if and what was next. Ainslie, you're the best.

Very pleased with product

Quickly corrected order.

I like them but didn’t like that the branches weren’t interchangeable