Dream Decking

Missed delivery first time then took a long time to get re sent

The delivery service let the otherwise good service down. Part of the consignment was missing at the first attempt, at the second the driver did not know what he was supposed to be delivering. No such thing as a manifest?

All items arrived as scheduled. Started laying out the pedestal which are great for fine adjustments but was sent 12 less than ordered but they made up for this by sending 92 to many of the top hats which carry the frame work…not sure who’s counting in the goods out at the main depot but I think he’s has too many fingers! The holding clips which pin and work as a gap guide are terrible, the concept is great but the screws easily push through them if not careful, these are integral to the fit out so should be better quality. Overall once the decking was completed I was happy with the results, just a shame that a few minor points let the project down.

not enough clips supplied,,,lots of shrinkage in boards after fitted, boards still flexed over 480mm joist centres.

No advice or practical support for installation. Not even a dedicated video is available. No instruction or manual!!