Really variable quality
For the first four or five deliveries, I was in love with these flowers. They always arrived fresh and in good condition and the selection of different flowers was amazing for creating a really interesting and attractive display. However, I've also had quite a few bouquets now that weren't up to scratch. Some flowers seem to get repeated and are already wilted or badly damaged on arrival. The overall design of these bouquets isn't as nice and it looks like leftovers have simply been stuck in. The number of flowers you get is good and the company has proven that they can do this well, but unfortunately I haven't found the quality to be consistently high. However, on the two occasions that I have had an issue (a delivery issue for a bouquet ordered for a family member and a complaint about a really poor bouquet), the customer service response has been excellent! I've kept my subscription going for now purely because of this service.