www.beachwoodessentials.com

I never received my 10$ e certificate or my essential mixing book. I emailed company with no response.

I sent a email to let them know that my mist isn’t working and I also sent them a Video still haven’t heard from nobody I love it but not happy I wanted to send it back to replace it but No response!! I will posted on Facebook and Twitter and instagram just to let you know!!!

My diffuser isn't working at all. I have followed the directions and I've also used YouTube. The light is on but the fragrance isn't being diffused.

I am not one that write bad reviews on businesses but when that business means serving the needs of human beings, I think it should be handle with love and care. My child is asthmatic so after reading good reviews I placed an order for this product which also comes with a $10 gift card. I received the product, I followed all guideline I worked for 10 sec then went off and ever since when turn on you see the light then it goes off. I reach out to the company's support team over 2 weeks ago as of this day I am writing this, but I was told due to the unprecedented circumstances they can't accept returns and they're working on if I should get me a replacement. Oh! Did I talk about the $10 gift card?! Well they send you an e-code to claim the gift card but that code never worked.

During description when purchasing my order it mentioned I would receive a gift card and booklet did not receive a gift.