Solid experience, great customer service
No regrets. Wanted an eye-popping statement piece for a hood and was disappointed in the “high end” wolf options that supposedly went with our new stove top. And the prices of other hoods were a bit much. CopperSmith seemed to have all the flexibility, style and fair pricing I needed. Also wanted a powerful and quiet fan and they had it. When there were delays due to material shortages, I was kept informed. And when they were finished, but my project had delays of its own, CopperSmith agreed to not ship for a few weeks. Worked out great.