woodandhearts.com

A month after ordering, my purchase has still not arrived. Shipped from Poland and got stuck in US customs for many weeks. Now being asked to review an item I never received.

I would love to give you a better review but we still haven’t received our climbing set. I’m sure if we ever receive it I’d give it 5 stars but at this point I’m not feeling very optimistic.

Very low transparency on the website reg. delivery dates. It's just such a hassle to order for someone else. Had I known this site is going to take more than a month to deliver a birthday gift to my niece, I would never have ordered from there.

I found PDFs to also be pretty useless. I can find better online or you-tube. Send us a paper back book or forget it. You end up with a stack of printed papers from YOUR printer, to be stapled together. Pretty basic.

Do not buy this product! I spent a fortune on this only to have it missing pieces and pieces that don't fit together. The original shipment did not contain any hardware. And I had to contact the retailer to send it to me which took an additional three weeks. Then when I put it together, it was so poorly made that the wooden pieces did not fit together. For the price, I paid --iver $700!!--I expect way more. Do not buy this product