woodandhearts.com

Overall it was fine. But the product itself wasn't what I was hoping for.

Excellent climbing set. Definitely requires a lot of patience and wrist/hand strength to put it together, but it’s doable and once it’s finished, totally worth it. YouTube video helped me a lot, but could be better highlighting and clearly showing important steps in the assembly process. Shipped very quickly within Canada. I wish other items were available to buy with free shipping (without the $100 CAN shipping fee). I’d definitely buy more wood and hearts products!

The box came fairly quick before the time frame indicated in order but it was torn open and damaged with holes by the shipping company. I seriously expected major damage inside but to my surprise all pieces were intact and there. Perhaps double boxing in a box would help . It did have a lot of styrofoam for protection of parts.

wamted it to be stronger and shipping was exhorbitant.

Love the product, but shipping time was quite slow