Joseph Joseph US

After a delivery mix up, They corrected my order and I received and very happy with product

Shipping could of been a bit quicker

Was able to find exactly what I wanted and the quality was great

I came here to rate trash bags, but Joseph Joseph has now asked me to rate the experience of rating the trash bags, which feels like an ambitious escalation. The experience was excellent. The stars were easy to identify. There were five of them, which felt appropriate given the emotional certainty I brought to this transaction. The interface accepted my praise without resistance. At no point did I feel judged for having strong opinions about proprietary trash bag compatibility. Was the process life-changing? No. Was it smooth, dignified, and strangely reflective? Yes. Joseph Joseph asked how they did, and I can only say: they provided the trash bags, then provided a place for me to publicly affirm the trash bags, and now they have provided a second place for me to affirm the experience of affirming them. That is commitment to the customer journey. I award you the full five stars.

First shipment arrived damaged, but was quickly replaced.