www.titanchair.com

Shipping was so terrible. Took time off to receive shipping, and it kept getting rescheduled or not delivered. Eventually the shipment came and it was only one person carrying it 300lb, and my wife had to help him to get the package into our home over steps and he almost tipped it over and damage it.

Delivery vendor needs some improvements. It was not even close to the estimate and lack of enough status update for customers to track. Customer service with DealMoon is awesome when it comes to resolving problems and contacting respective parties. But much of the customer service work can be avoided if only delivery vendor has a better feedback system.

slow delivery

Just used few times and the remove already not working

They are very inexperienced. My chair was expected to deliver on 11/04 and it never came. I cancelled chair on 11/08 and they charged me 500$ for shipping. When I bought from them I had a detailed discussion with them and they told me 30-day return no questions asked and they never told me about any charges. Now they are tells me it is on our website. It is cheating. I don’t know how someone do like that.