Upgraded spring option not listed anywhere, almost bait and switch tactics
The item is is well-made but the internal spring does not support my dual monitor setup. I found on company blog that a higher tension spring is available for only $15, but when I reached out now they wanted "$58.50 + shipping. As the $15 charge to upgrade is the price it would be if you chose the upgraded spring when the desk was ordered." Of course, they gave me no option to "choose" the upgraded spring when the desk was ordered, so this is super frustrating.