It arrived mostly assembled (except
It arrived mostly assembled (except for the base and armrests) in a very well packed box with thick reinforced edges, and strapped onto a pallet. Needed to use the back of a hammer to pry the edges off. It took 8 business days to deliver. The cushions are a bit firm with enough give, but appear to be breaking in nicely with daily use. The leather is very supple and smooth. I can’t imagine how much better a real one could be. If they stocked a Tall version with red leather I would get a 2nd one in a heartbeat.