www.thebotanistdubai.com/

The candle wick is faulty. . . as in, the candle burned for about one hour and then went out. Every time I try to re-light it, it extinguishes itself after 5 seconds. Totally overpriced for low quality I won't buy again.

Your candle is really disappointing - the wax overwhelms the wick so it doesn’t really burn well. The room spray leaves spray marks on the floor. Such a pity because I love the brand and want to support local ones 😔.

I sent an email with pictures but unfortunately no one has replied. Videos attached now.