www.intuboilingwatertaps.co.uk/

The tap itself is amazing. And the customer service used to be brilliant when Katy was there. I was informed however that Katy left, and since then, every phone call and email has gone unanswered. As it stands now, I would never had ordered from them nor would I reccomend them. It's a shame as their product is so good and their service was so good - but they seem to have let the customer service go, so it's now a bit risky to buy such an expensive item with zero customer service.

Placed order on the 27/06 and had to chase up the order on the 07/07 by phone as an email I sent doing the same wasn’t answered. I have since had confirmation that my order is being processed.

I Purchased a 4-1 tap from Intu expecting it to be good based on online videos from Intu. When the product arrived, there was no instruction to install the chiller, I had to look online to find the instruction however this was piped up differently to how was shown on the video online, Then when fitting the tap, there was a gold loose plate to go between the tap & the worktop, this had a lip on it which needs to go on the inside edge of the tap, this didn't fit, it was to big for the tap and was unable to install. Also when it came to connect the Chiller they had sent 2No. reducing fittings from 10mm-6mm but there is no 10mm pipe, these need to be 6mm-6mm connectors, so I have had to order some more of amazon as cannot get in touch with Intu on the phone it just says they are unavailable. All in all not a great service & product so very disappointed and I'm left with a tap that I cannot fit & £770.00 down along with 1/2 a days plumbers costs. Wouldn't recommend this company.

I paid in full for the filter but when I tried to track the delivery I found that the supplier had still not even given an estimate delivery date!