Fantastic mattress, inconsistent customer experience
Mattress is great, but the after purchase customer care was very inconsistent.
We go an email reciept, but no instructions or "what to expect" emails after that.
Then we got a text saying our order was out for delivery 5 days before it arrived, and zero email contact.
It was meant to be on backorder till the 18, it arrived on the 11. We really weren't ready for it.
It's such a comfy mattress though, and the edge support is great. I haven't slept this well for years.