Great service. Great product.
DELIVERY
Delivery of mattress protector and mattress was very quick (2 days from memory, Brisbane). Box was a bit damaged but nothing of any concern to the martress itself. Transporting the box to the unit is made easy with the wheels on the bottom.
UNBOXING
I was too keen to open the vacuum sealed packaging and didn't read the instructions and as a result made it a bit harder than it probably had to be.
Mattress expands very quickly but does take 24-48 hours to reach its final form. As expected, the mattress smelt fairly strongly of a chemical type smell. I let the mattress rest against a wall for over 24 hours by which point the smell had almost completely gone. Try to unbox where you want the mattress to actually be as it is very heavy.
COMFORT
The cashmere on top feels so light and smooth whereas the sides feel sturdy and well supported. After reading other reviews, I was concerned that the mattress might be too firm but this was far from the truth. It feels soft to lay on while feeling 100% supported from head to toe. Partner disturbance is minimal at best, and is probably only due to the sheets moving and not the mattress itself.
QUALITY
I was slightly concerned when I read that the mattresses are constructed in China and thought that may have some impact on the quality overall. On the 3.5 months that we have had this mattress, I have not once had a concern. I am around 100kg and my partner is around 80kg. With the proper rotation of the mattress all materials have preformed as promised by Sleep Republic.
Overall, I am so glad that we went down the Sleep Republic road and didn't choose other similar brands. The product and service is all that is promised and more.