Firstly, this is very high
Firstly, this is very high quality latex foam that will last a long time. Secondly, the customer service this company provides is exemplary. I had purchased a topper that was too thick / too soft, and missed my return window by a few days. I called SleepOnLatex and they suggested a 1“ topper. Then, they extended the return window a few days more, sent a proper, pre-paid box, and made the return process flawless.
Not only did I get a refund for the returned, heavier topper - the 1” topper they suggested solved 100% of the issues I was having the first night. I can’t recommend SleepOnLatex more. Wouldn’t purchase latex foam bedding anywhere else. I’ve got a mattress of theirs that’s 7yrs old and looks / feels as it did on day one.