Highly recommended
I have purchased SAKI Turkish Tea Samovar twice during the last 4-5 years. I use it daily, and enjoy it with my family as well as friends. When I had a problem with the samovar recently, I contacted directly the SAKI customer service, and they responded immediately. They were very courteous, and helped me resolve my problem in a very professional manner. I will highly recommend this product, as well as the customer support team.