Great customer service
My family and I have purchased multiple samavars from Saki. They look great and are so convenient. We’re all day tea drinkers so our machines are on all day, which I don’t recommend. After a couple months the machines started leaking After another few months it got really bad so I reached out to the company and they immediately sent us the replacement part to fix the problem. I’m not sure about it being of great quality, but I still love it, and turn it off and give it breaks during the day.
I’m especially appreciative of their great customer service.