sabai-design.myshopify.com

Customer service was absolutely excellent. The process was so easy and I really appreciate the delivery and sustainable packaging!

We needed a sofa in our basement but with quite a few conditions that I wanted met. My checklist: Modular so it could fit downstairs Chaise with flipping sides optional Decent quality but not too expensive (did NOT want amazon but knew 5k for a basement sofa was too much, west elm and joybird etc were too expensive for mediocre reviews, etc) Small enough to fit the space Dark Green velvet Bench cushion I knew this was a LOT to ask for and I clicked on a lot of ads, read a lot of opinions, and couldn’t believe it when I stumbled on Sabai and it checked every single box. After a lot of thinking on it (and looking for additional options just to make sure), we pulled the trigger on the essential chaise with an ottoman. It came fairly quickly in manageable boxes (some were heavy, but I got them in myself, as a fit 5’6” woman). Setup was great, esp the ratchet Allen wrench. The videos made it really clear. The color is beautiful, the cushions are firm but supportive, and I’m really really pleased with the quality for the price point. We’ve had it for several weeks at this point and have been able to test it out. The cushions have kept their shape and the fabric is beautiful, and I’m really really pleased with this purchase. Thanks Sabai!

Fast and responsive customer service that answered all of my questions

We really love our new beautiful green sofa! It is super soft, but firm to sit on. Our cat doesn't even scratch it--something about the velvety texture. We really appreciate the environmental responsibility of Sabai, especially the way the sofa arrived, on time, in completely eco-friendly packaging (no plastic at all!). It was easy to assemble and feels like it will last a long time.

Professional service from ordering to delivery. Excellent communication.