risegardens.com

Service was fine. Prices are way too high.

great product but slow customer service but they get it done

Not great, not terrible. Talk to me and maybe I can improve rating.

As much as I love the product, customer service is sorely lacking. The primary method of communication is email, leaving customers to wait for response after response when a phone call could have resolved an issue in less than 10 minutes. I don't understand companies that not only don't want to talk to their customers but also help them fix issues quickly. When it takes four incorrect parts shipments over the course of several emails in a few weeks time, and finally a phone call to get the right part, it is proof that email is an exceedingly inefficient method of problem solving.

Prompt shopping; very expensive for limited harvest.