rewardhospitality.com.au

No stars if I could

Portal is very disappointing

When I rang after 2 weeks, they told me they have not been sent- not happy Jan

Please contact me at azlinpierce@gmail.com

Extremely low (actually non-existent) customer service. I ordered 2 x products on 27 June 2023. Approximately 3 weeks later, I phoned the customer service hotline to enquire where my order was. I was told one item was on back order and the other item was available. I asked for the available order to be sent out to me, regardless of any extra postage. Here we are on 28th July 2023 and still no sign or communication as to where any of my two paid for items are. I find it amusing that the company asks for a review and/or feedback to a non-existent service.