rachio.com

Easy buying experience. Product works as intended but it would be nice if it worked with the newer wi fi frequencies as it was difficult to connect to google mesh routers.

Good

If they made a whole house system for outlets, I would be buying it.

Great

I purchased a Rachio 3 Smart Sprinkler Controller to replace my current Hunter X2 with WiFi/Bluetooth, which had honestly been glitchy beyond belief. However, when I reached out to my sprinkler service company about swapping out the old Hunter system for the new Rachio, they offered me a free upgrade to a Hunter Pro-HC system instead. So while I was genuinely excited about the Rachio after reading so many excellent reviews, I ultimately decided to save the money and take the installer up on the offer. That said, I still wanted to leave a positive review for Rachio Support because they were fantastic to work with. They responded quickly, were professional and helpful, and since I hadn’t even opened the box yet, they immediately sent me a free return shipping label and processed a full refund with zero hassle. Honestly, the entire process was much smoother and easier than I expected. Great customer service all around. Thanks again, Rachio team!